Kick Start Health Fitness and Martial Arts Academy

Terms & Conditions of Membership

1. Our Values

At Kick Start Health Fitness and Martial Arts Academy, our values guide every class, every conversation, and every decision. As a member, you are expected to uphold and embody these values:

Integrity: We do the right thing even when no one’s watching.
Discipline: We show up, put in the work, and respect the process.
Kindness: We lead with empathy and treat each other like family.
Excellence: We take pride in the standard—because it matters.
Growth: We believe in becoming just 1% better every day.
Inclusion: Everyone is welcome. Everyone is equal.
Health: We train for life—not just for the mirror.
Courage: We keep going, especially when it’s hard.

2. Membership & Payment

Membership entitles you to attend a set number of sessions per week, calculated over 48 weeks per year. This allows for 4 weeks of planned closure annually for holidays or essential maintenance.
No refunds or credits will be given for sessions missed due to personal holidays or absences.
If you cancel your membership due to an extended holiday or break from training, your space cannot be held. Upon return, you must contact the academy to check for availability. If fees have increased since your cancellation, your renewed membership will be charged at the new rate.
Memberships are at the owner’s discretion and may be revoked at any time, including for non-payment or non-attendance.
All fees paid are non-refundable.
An annual renewal fee is payable to cover membership and insurance.

3. Bookings, Attendance & Cancellations

All classes must be booked in advance.
No refunds will be given for missed classes or for any classes cancelled or changed by Kick Start Health Fitness and Martial Arts Academy.
Notice will be given at least 12 months in advance for any planned academy shutdowns.

4. Health, Safety & Conduct

Martial arts and fitness training involve physical activity and, in the case of martial arts, physical contact from which minor injury can result.
All members have a duty to train in a safe manner for themselves and others.
Please inform your instructor of any injuries, medical conditions, or changes to your health before each session.
All participants must follow instructor guidance and safety rules at all times.
Respectful behaviour towards instructors and fellow members is expected at all times.
Any member not abiding by the rules and regulations, or whose behaviour does not align with our academy’s values, will have their membership terminated immediately, with no refund of fees.

5. Code of Conduct & Values Alignment

Membership at Kick Start Health Fitness and Martial Arts Academy is a privilege. All members are expected to uphold and embody our academy’s core values of integrity, discipline, kindness, excellence, growth, inclusion, health, and courage, both in and out of class.
We reserve the right to terminate any membership, without refund, if a member’s behaviour or actions do not align with these values or if they act in a way that is detrimental to the positive, supportive environment we strive to maintain.

6. Personal Information & Insurance

By joining, you confirm that all personal details provided are correct and agree to abide by the rules and regulations of Kick Start Health Fitness and Martial Arts Academy.
Upon payment of your joining fee, you will be issued a licence book and covered by the club’s insurance for 12 months. An annual renewal fee is required to maintain this cover.

7. Functional Fitness Suite

Access to the functional fitness suite is included in relevant memberships and subject to the same rules of conduct, booking, and safety as all other classes.
Members must use equipment safely and as instructed. Any misuse of equipment or unsafe behaviour may result in suspension or termination of membership.

8. Changes to Terms

Kick Start Health Fitness and Martial Arts Academy reserves the right to update these terms and conditions as necessary. Notice will be given of any significant changes.

By enrolling in any class or program, you acknowledge that you have read, understood, and agree to abide by these terms and conditions and our academy values.

Personal Training & Small Group Sessions – Terms & Conditions

1. Booking & Payment

All PT and small group sessions must be booked in advance.
Payment is required in full at the time of booking to secure your slot.
Block bookings (4 or 12 sessions) must be paid for in advance.
Small group sessions require a minimum of 4 participants; if fewer attend, the minimum group fee still applies.

2. Cancellations & Rescheduling

At least 24 hours’ notice is required to cancel or reschedule a session.
Cancellations with less than 24 hours’ notice will be charged in full and the session will be deducted from your block.
If you need to reschedule, please contact us as soon as possible—subject to availability, we will do our best to accommodate you.
Sessions cancelled by Kick Start Health Fitness and Martial Arts Academy will be rescheduled at no extra cost.

3. Block Bookings

Block bookings (4 or 12 sessions) must be used within 3 months of purchase.
Unused sessions after this period will expire and are non-refundable.

4. Refunds

All payments are non-refundable except in cases of long-term illness or injury (medical evidence may be required).
No refunds for missed sessions or non-attendance.

5. Lateness & No-Shows

If you arrive late, your session will finish at the scheduled time.
No-shows will be charged in full.

6. Health & Safety

Please inform your instructor of any injuries, medical conditions, or changes to your health before each session.
All participants must follow instructor guidance and safety rules at all times.

7. Small Group Sessions

The group organiser is responsible for ensuring minimum numbers and payment.
If a participant cannot attend, it is their responsibility to inform the organiser.

8. Conduct

Respectful behaviour towards instructors and other clients is expected at all times.
We reserve the right to refuse or terminate sessions if conduct is inappropriate.

9. Changes to Terms

Kick Start Health Fitness and Martial Arts Academy reserves the right to update these terms and conditions as necessary. Notice will be given of any significant changes.

By booking a PT or small group session, you agree to these terms and conditions.